Horizon were very thorough and did a fantastic job. The
cleaning team were all very friendly and polite and the standards
were very high. I would recommend then any organisation who
are considering using a cleaning company. Sam
Stanford - FRC Group
It is evident that the service Horizon provides is very
professional and I have regular contact with Horizon's management
team as well as their site supervisor. All their employees
based at site are courtesy and reliable and I feel that Horizon
always understand and meet the requirements of this very busy
theatre venue. The cleaning standards always meet my expectations
and Horizon is always very flexible and pro-active to meet our
needs on a daily basis. They demonstrate a proactive approach
at all times. The Horizon's employees have a close working
relationship with their management team at all times which ensures
that we are always provided with a professional, efficient and
above standard service. Phil Rogers - General
Manager - O2Apollo Manchester
I have found Horizon Cleaning Services to excel with regards to
their professionalism. The housekeeping team work diligently
and proactively under the conscientious management, who provide a
thorough level of service and gear communication and regular on
site visits, acknowledgement and acting upon our feedback.
They demonstrate flexibility in order to meet our business needs,
and offer a constructive and positive attitude towards the many
varied cleaning tasks required to maintain the highest standard of
facilities within a busy entertainment venue.
Helen Windebank - Assistant General Manager - New
Alexandra Theatre Birmingham
I find the company to be a well run business who, regardless of
distance from their Head Office, ensure that they have the right
cleaners and supervisors in our theatre. They respond very
quickly and pro-actively. Key to the cleaning management are the
monthly audits, the results of these are in the 90% region which
shows the commitment all staff have to the cleaning of this
building. With regards to paperwork this is done in a efficient
manner. Lizzie Richards - General Manager - Grand
Opera House
Horizon has demonstrated a pro-active approach to cleaning and
house keeping, while striving to understand and work around the
demands of a busy live entertainment venue. The Area Manager
maintains regular contact with me and my management team and always
responds positively to any particular requests or duties. In
addition the cleaning operatives have commented that they feel
valued and supported by their management. Hannah
Collins - General Manager - Liverpool Empire Theatre LiveNation
Venue
Most recently, for your teams flexibility and efficiency at our
OCO store in Malvern Link, where problems arose due to missed
deadlines and the irregular workings of the Contractors. In
discussion with the Wales and Borders team your consistency is very
evident. Thank you once again for your support and good
service. David Parker - Chief Officer - the
Co-operative Group
Horizon has maintained a very high standard of hygiene and
cleanliness and I have always been extremely pleased with the
service they have provided to us. Horizon staff are professional,
courteous and helpful and the managers are quick to respond to any
issue that may arise providing cover for any absence, sometimes at
extremely short notice. Horizon's rates are extremely competitive
within the market place providing real value for money without
compromise on the service levels. We highly recommend them to
anyone. Amanda Cunliffe - Chief Executive -
Bollin Legal Associates Ltd
Thank you for all the help you gave in the aftermath of the
theft and vandal attack at our Squadron premises in Knotty Ash. As
you can imagine it has been a hard task and we would not have got
there in the end without the fantastic response from the public and
businesses within the local area. Flt Lt Paul
O'Connor - Air Cadets Knotty Ash